Efficient and Easy to Use Inspection, Management and Tracking Software with an Integrated Online Portal

Effortlessly meet local and national regulatory requirements with user-friendly software that tracks, records, and maintains your specific inspection, work order and asset tracking requirements. Including a portal with integrated payment processing for your citizens.

Further, with our new Citizen Concern Portal, you can keep track of your incoming requests efficiently and seamlessly. This portal can be set up to generate Work Order requests that can be assigned to users and tracked to completion.

Start Today

The first page of the CityReporter document - Public Works and Emergency Preparedness

Download our Public Works Document to learn more

Understanding Public Works Role: Effective Operations Management for Emergencies

Download Document

Rich History

Instant Access to Full Record History

Keeping track of a full record of past inspections, work orders, and assets can be difficult, especially when there are multiple people on the job over time. There’s a higher probability of lost or wasted time and resources.

The full record of history available within CityReporter software provides instant access to reports for anyone from any location, making jobs and day-to-day tasks much easier.

Easy access to all information means a faster process, quicker solutions to problems, a decrease in overlooked sites, and better customer service.

An inspector conducting a mobile inspection of a municipal facility

Simple to Set Up, Simple to Use

Full-Scale Documentation At Your Fingertips

CityReporter’s inspection, management and tracking software comes with a wide range of stock forms to speed up inspections at any location. You can also easily customize any list to your exact inspection or work order/task needs.

By creating an easy paperless solution housed within the CityReporter software, more time is freed up to focus on your endless task list.

Past information is easily accessible for cross-reference, making initial and repeat inspections, asset reviews or work orders quick and easy.

PERFECT FOR INSPECTING

Office buildings

Conference Venues

Pool Inspection

Arenas

Ice rinks

Managing

Work Orders

Ongoing Maintenance

Citizen Concerns

Road Maintenance Sidewalks

Water & Sewage Systems

Landfills

Parking Lots

Trails

Tracking

Stationary Assets

Vehicles & Equipment

Staff & Devices

Visual Organization

Rich Imagery Inclusion for Pre-and Post-Work Documentation

CityReporter automatically attaches user-friendly buttons and symbols to pre-and post-work tasks that are color-coded helping you quickly identify what is needed and how urgently.

Additionally, each task has a spot for comments and notes, eliminating guesswork.

Color-coded tasks make prioritization easy. Images attached within a report immediately draw your attention to what is needed, maximizing workflow and productivity.

Senior Project Manager

We made the switch from paper because we needed to standardize the inspection process. We also wanted to ensure our inspection process was consistent, for accountability.

Reporting on completions for key performance indicators was nearly impossible, and bringing up past inspections for potential litigation purposes was very difficult.

We can track all of the inspections we’ve made and what faults were found, report on repairs that have been made and the replacements are being planned.

- Caleb Gibbons, Senior Project Manager, Hamilton, Ontario

Parks & Facilities Superintendent

City Reporter has been a huge asset to our small Facilities department. It has forced us to do inspections on sites that have been over looked in the past. The ease of use by the inspector and ability to track deficiencies is great. The customer service has been great always there when we have had any issues. Being able to customize the inspections is one of the best features. It took us a while to be able to dedicate the time to set up initially but after that its been great.

- Shaun Lesowski, Parks & Facilities Superintendent, District of Lake Country, BC

Superintendent of Buildings & Grounds

ParkReporter has increased efficiency by eliminating multiple inspection binders with often illegible documentation and replacing them with easy to use software. The cloud storage provides peace of mind that our records are securely stored and available to us at any time.

- Bob Johnson, Superintendent of Buildings & Grounds, Frankfort Park District, IL

Find out how to effortlessly meet local and national regulatory requirements by using CityReporter.